Need help? Our team is here to help troubleshoot and support
Our goal is to be your partner every step of the way with pre and post sales support for the lifecycle of our products. Don't hesitate to reach out if there is anything we may support and help with or if you have any questions on our products and solutions.
Call us: (888) 534-2666
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From time to time Boom updates the product firmware to introduce new features and customer requested functions. To ensure your Boom solution performs to the highest ability we recommend to always download and install the latest available version. The upgrade process requires the device to be connected via the included USB cable and using the PC or Mac upgrade tool. First, download and install the applicable Upgrade Tool. Second, download the desired product firmware and then use the Upgrade Tool to upgrade the device with the latest firmware.
PC Upgrade Tool
PC upgrade tool for running the latest software on your Boom device. Click link below to download and install.
Mac Upgrade Tool
Mac upgrade tool for running the latest software on your Boom device. Click link below to download and install.
The Boom MINI combines functionality with performance. Using an advanced Image Signal Processor (ISP), the MINI provides: a vivid clear image with even brightness, fantastic color rendering, a high resolution image and ultra-smooth video transmission. Plug & Play via USB makes setup a breeze. The Boom MINI is a smart and reliable solution for Better Meetings. Simply.
The Boom MEZZO features 4K Ultra HD @ 30fps, electronic PTZ and built-in AI functions that include highly responsive auto-framing. An Advanced Image Signal Processor (ISP) provides vivid images with balanced brightness, high resolution and fantastic color layering. The MEZZO delivers a captivating experience for your video conference calls. Intelligent cameras make better meetings. Simply.
Take your video conferencing to the next level with Ultra HD 4K @ 60fps and 12x optical zoom. Enjoy superior image quality with Sony CMOS sensor and excellent low light optimization. Multiple video outputs, noise reduction, remote control and multi-codec IP streaming make the Boom MAGNA your go to camera for medium to large conference rooms. Anyone passionate about video collaboration needs this camera. Better meetings. Simply.
The Boom AURA features 4K Ultra HD, 10x digital zoom and built-in AI functions that include highly responsive facial detection and sound source localization providing intelligent auto-framing and voice-tracking. Six digital array mics provide 6 meters of pickup range ensuring crisp audio and an optimal intuitive response. The all-in-one AURA delivers a smart experience for your video conference calls. Intelligent hardware makes better meetings. Simply.